We are currently looking for an outstanding individual to help that supports our vision to create and expand long-lasting client relationships. In the Account Manager/ Copywriter role you will work hand in hand with clients to ensure their needs are being met, create up-sell and cross-sell opportunities and build revenue under the advisement of internal department Directors.

Responsibilities listed below:

• Support a variety of projects with best-in-class storytelling that engages readers/viewers.
• Work with fast-moving, multifunctional teams exploring new products and services.
• Help craft stories for internal and external audiences across a variety of media.
• Ensure that content is engaging, relevant and on-brand.
• Provide insight to designers, developers, marketers and operations professionals.
• Stay up to date with—and develop—best practices for creating content.
• Act as the relationship manager and primary point of contact for numerous client accounts within the project portfolio, providing excellent customer service and support.
• Manage communication with project stakeholders and align project logistics with the attainment of deliverables through the use of technology solutions, clear communication.
• Work closely with the sales team to manage relationships with clients.
• Some travel required.

Key Skills / Qualifications:

• Creative thinking and problem solving.
• Excellent written and verbal communication skills.
• Adaptability to compose copy in a voice and tone outside of one’s own.
• Comfort working in a highly collaborative environment.
• Ability to see the big picture while focusing on small details.
• Grace while juggling multiple priorities.
• Excitement at working in a rapidly evolving landscape.
• Highly coachable and eager to learn.
• Passionate about identifying and advocating for content needs.
• Proven experience in Client Relations.
• Proven track record of meeting and exceeding targets.
• Background in customer service.
• Customer-oriented attitude.
• Excellent negotiation skills and ability to read a room.

Experience/Education:

• B.A. or B.S. required, Master’s in Communications, Advertising, Education, English, Journalism, or equivalent preferred.
• 1-3 years content experience, including relevant background in marketing services.
• Prior experience in content strategy, learning and development, publishing, copywriting, advertising, journalism, education, public relations, or social media.
• Experience with design and marketing a plus.

If interested, please submit your resume using the link below: