We are currently looking for an outstanding individual that supports our vision to create and expand long-lasting client relationships. In the Account Coordinator role, you will provide administrative and client support to the account department. Assist in the day-to-day administration of branding, marketing, public relations, and advertising initiatives to attract potential customers and retain existing ones for the agency. This includes maintaining a high level of awareness with client activities, detail-oriented program and project management (specifically between internal departments), and professional communication with key client contacts as needed. Although a lot of time will be spent on the administration side of the account, this is a stepping-stone to the many duties of an account manager.

Responsibilities listed below:

• Work with fast-moving, multifunctional teams exploring new products and services.
• Preparing account service-related documents such as meeting agendas, proposals, and other client communications and correspondence.
• Participating in and documenting discussions.
• Creating and/or providing feedback on project estimates and timelines.
• Fielding and processing internal information requests.
• Maintaining current work-in-progress records and archives of past project information as appropriate.
• Ensure that content is engaging, relevant and on-brand.
• Provide insight to designers, developers, marketers and operations professionals.
• Stay up to date with—and develop—best practices for creating content.
• Some travel may be required.

Key Skills / Qualifications:

• Creative thinking and problem solving.
• Excellent written and verbal communication skills.
• Adaptability to compose copy in a voice and tone outside of one’s own.
• Comfort working in a highly collaborative environment.
• Ability to see the big picture while focusing on small details.
• Grace while juggling multiple priorities.
• Excitement at working in a rapidly evolving landscape.
• Highly coachable and eager to learn.
• Passionate about identifying and advocating for content needs.
• Proven experience in Client Relations.
• Proven track record of meeting and exceeding targets.
• Background in customer service.
• Customer-oriented attitude.
• Excellent negotiation skills and ability to read a room.

Experience/Education:

• B.A. or B.S. required, Master’s in Communications, Advertising, Education, English, Journalism, or equivalent preferred.
• 1-2 years content experience, including relevant background in marketing services.
• Prior experience in content strategy, learning and development, publishing, copywriting, advertising, journalism, education, public relations, or social media a plus.
• Experience with design and marketing a plus.

If interested, please submit your resume using the link below: